It wouldn't be right if I didn't give them some props. I've been using their fishing rods for a few years now. My favorite is my Legend Tournament rod I use for river Walleye and trolling. I broke it for the second time in a few years about a month ago or so. Last week they called me to tell me they were replacing it with a new one. They do ask if you feel like upgrading, which I declined. I asked the guy if I could order a big window decal since me and all my buddies use their rods. He said "I'll take care of you". He sent me 2 big window decals and 2 smaller ones with my new rod. 2 times dealing with them and nothing but awesome service