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- 274
Order BW3 online. Says ready in 20 minutes at 6:50. Walked in at 6:50 and waited 5 min for to go dude to get off the phone. Paid and he went to get the order. Not ready yet. Wait another 5 min and the other girls comes out and says itll be out in a minute. A few minutes later I grab a manager. He goes in to check and comes back out with it. The time was 7:10. A full 20 minutes past the stated time it would be done.
I told the manager that if I wanted to sit in his restaurant for 20 minutes waiting on food I would have walked in and asked for a table. The entire purpose of both ordering online and ordering to go is so you don't have to sit here. Yet here I sat for 20 minutes after the order was due, and 40 minutes after I placed the order.
Customer service in this country is the shittiest its ever been.
I told the manager that if I wanted to sit in his restaurant for 20 minutes waiting on food I would have walked in and asked for a table. The entire purpose of both ordering online and ordering to go is so you don't have to sit here. Yet here I sat for 20 minutes after the order was due, and 40 minutes after I placed the order.
Customer service in this country is the shittiest its ever been.