Hats Off To TenPoint

[Hortontoter]

I woke up this morning at my cabin to hunt. I cocked my crossbow and headed to my stand. At about 9:00 I noticed a crack in the right limb of my crossbow. I decided not to shoot the bow and took it to TenPoint still cocked. The fella there said I did the right thing. He loaded in an arrow and shot it from the hip looking away from it. I figured I'd be using my old Horton for a while. But he put my Warrior on the bench and put a whole new front end on it. So now I have new limbs, strings, cables and pulleys all at no cost. They even took the time to sight it in fairly close. I just finished sighting in to the precision I demand before hunting. Only took two shots and I'm ready to hunt again. TenPoint's customer service is as good as it gets. Thank You TenPoint!!

 

[Bigslam51]

Good stuff!!

 

[Sgt Fury]

I woke up this morning at my cabin to hunt. I cocked my crossbow and headed to my stand. At about 9:00 I noticed a crack in the right limb of my crossbow. I decided not to shoot the bow and took it to TenPoint still cocked. The fella there said I did the right thing. He loaded in an arrow and shot it from the hip looking away from it. I figured I'd be using my old Horton for a while. But he put my Warrior on the bench and put a whole new front end on it. So now I have new limbs, strings, cables and pulleys all at no cost. They even took the time to sight it in fairly close. I just finished sighting in to the precision I demand before hunting. Only took two shots and I'm ready to hunt again. TenPoint's customer service is as good as it gets. Thank You TenPoint!!

Did you do this at a archery shop or you took the bow directly to ten point? BTW...you can’t get better customer service then that!

 

[5Cent]

Direct, they are in Magadore/Canton area.

 

[xbowguy]

That's Good News Dick! Tenpoint has always done me right and everyone I have sent to them. In fact, I have never heard a bad remark about their customer service.

 

[Qback5]

Good deal! Glad you are back in the action with it.

 

[cspot]

That is a good deal.

 

[Sgt Fury]

That's Good News Dick! Tenpoint has always done me right and everyone I have sent to them. In fact, I have never heard a bad remark about their customer service.

X2....a friend of mine was going out of state and had his limb crack two weeks before he was going to leave. Explained it to their customer service and sent it out to them...they had it fixed and sent back in time for him to go on his hunt. Their customer service is the main reason that I bought a ten point myself.

 

[Big_Holla]

Great to hear they took care of you Dick! Didn't realize where they were located, should drop ours off sometime in the off season to have it cleaned up and strings changed.

 

[Hortontoter]

Did you do this at a archery shop or you took the bow directly to ten point? BTW...you can’t get better customer service then that!

I went directly to the factory,. TenPoint just happens to be in Suffield, the township I was born and grew up in. When I was a kid Bill Bednar used to come to our school and put on shooting seminars in the gymnasium with his recurve.

 

[Joel]

Good to hear they took care of it for you!

I’m going up there myself Monday morning to drop mine off for repairs.

 

["J"]

Dick, what you’ve experienced is pretty much the norm. I had a similar experience and was taken care of the same. Their CS is second too none.....