I figured I would post a review. I ordered a scope from optics planet over 2 weeks ago. I am not a fan of talking bad about a company. I have been fighting with there customer service for a week now. I was told the products where in stock and would ship asap. I have only gotten half my order and still waiting on the scope. I figured I would just warn other consumers. I would def recommend going to some place else. There customer service has been less then help full.
Optics planet reviews
- Thread starter Fish2cool
- Start date
Archertl
Senior Member
I sorry to hear that. I have orders many things from OP without problems. I have done a lot of business with h&b photography and highly recommend them for optics. They are closed on all jewish holidays
I have had excellent service from OP over the years. Sucks it seems you are one of the few.
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Another satisfied customer here. Sorry to hear it went south for you. Stuff happens sometimes, can't throw the baby out with the bath water.
Fish2cool,
We're extremely sorry for any inconvenience caused by the shipping delay. Please send an email to marketing@opticsplanet.com with your order number and I'll personally see that you're contacted with an update as soon as possible. Once again sorry for the issue with your order.
-Jeremy
We're extremely sorry for any inconvenience caused by the shipping delay. Please send an email to marketing@opticsplanet.com with your order number and I'll personally see that you're contacted with an update as soon as possible. Once again sorry for the issue with your order.
-Jeremy
Buckmaster
Senior Member
Thank for contacting me. I was told today when I called that the item will be here Thursday. It has just been almost 3 weeks since the order was placed. It does mean a lot that you responded and tried to resolve the problem. Thanks again
Jeremy
V/r ryan
Jeremy
V/r ryan