They are usually really good with their customer service. If the email doesn't work out, call them at their shop up here in Port Clinton. Hope it works out!And just as I was singing the praises of avian x I had an issue. I was cleaning up my decoys getting them ready for this season and the post isn't snapping into position correctly and something is rattling around inside. I sent them an email so we will see what they do. I've only had it one season too.
Regular season opens tomorrow! I expect to see some dead bird pics!