Roll call - truck owners & under warranty $

[5Cent]

18 data points is not near enough, this will take months to get a decent response rate from as many members as possible, just for the sake of TOO (which is the intended audience, there are plenty of industry leading analytical groups & reports out there for the masses). I have little interest in customer sentiment for used vehicles that are purchased as-is. Thats a decision that is made for a variety of reasons, none of which are my business. That's also a wide paint brush, but we have plenty of comments that throw an OEM under the bus when examples like Phil's are out there. There is no way to know what that product went thru before the next owns it. That's not Fords fault, that's not Phil's fault, that was prior owner. There are also plenty of comments/known "remove all the aftermarket, refresh the CPU" out there, but yet folks will refuse to use that knowledge when making a purchase on a used vehicle b/c they're looking for a deal.

 

[Big_Holla]

Data points schmatta points, if you have a warranty you are covered.....hopefully 100% as it should be. If you pay for an Extended Warranty then you in theory ARE paying for the repairs, just maybe not as much in the end. You don't ever use the Extended Warranty then you paid for nothing (other than peace of mind) which means the product you purchased was reliable in YOUR situation. As Clay mentioned, when a manufacturer knows there is a problem and instead lowers the warranty period rather than find a real solution to help those affected....that sucks. Especially when there are years of vehicles affected with the same problems and they continue to sell them that way. Is it my fault that we potentially bought one of those vehicles? Sure. I should have done better research and not looked back at all the same brand vehicles I owned over the years that were relatively flawless.

 

[Smawgunner2]

2011 Ranger - at 28 miles…yes 28 miles woke up to every drop of tranny fluid on the ground. Factory did not “dip the bolts in sealer”. Sure. Fixed under warranty.

2019 F150. - at 25000 miles oil feed line to turbo replaced under warranty.

2018 Colorado - 72000 replaced 1 caliper and a fuel sensor. Out of warranty.

 

[5Cent]

Data points schmatta points, if you have a warranty you are covered.....hopefully 100% as it should be. If you pay for an Extended Warranty then you in theory ARE paying for the repairs, just maybe not as much in the end. You don't ever use the Extended Warranty then you paid for nothing (other than peace of mind) which means the product you purchased was reliable in YOUR situation. As Clay mentioned, when a manufacturer knows there is a problem and instead lowers the warranty period rather than find a real solution to help those affected....that sucks. Especially when there are years of vehicles affected with the same problems and they continue to sell them that way. Is it my fault that we potentially bought one of those vehicles? Sure. I should have done better research and not looked back at all the same brand vehicles I owned over the years that were relatively flawless.

For the other thread. Until that one is created to collect data points (hate to break it to ya, data is used in everything.....design, root cause analysis, and corrective actions), let's try and keep this one clean. I encourage you to continue to think of all the high $ items (to me, anything over $1K) that have a warranty, we're offered an extended warranty, etc. Some things to think about- Why do people pay for an extended warranty on appliances, but not cars? How many still have a home warranty? Both the vehicle and the home are way more important for daily life "needs" vs. convenience of not having to hand wash clothes/dishes or to heat up food. Why is there a difference in expectation? These are those types of questions for that thread. This one is cut and dry as possible. You bought a new(er) high $ product with certain expectations, and the OEM provides a warranty on that product for its expected lifespan to operate without issue or to protect from manufacturer defect. I'm looking to understand which, if any, of the OEMs are not standing behind their products those days.

19-1 (8 GM, 5 Ford, 4 Yota, 2 Dodge : 1 GM)

 

[GoetsTalon]

Talk into extended warranty on my Colorado by the finance guy that you talk to after the sales guy. Two thousand dollars over the life of the loan then a hundred dollar copay if you use it. I have a couple things I could take it in for but would just rather live with it. Once they tear your shit apart it is never the same. Dealers are just as fucked up as the company. There's two things that are impossible to find today. A good car dealer and a good doctor. Can't wait to try out Toyota.

 

[5Cent]

Talk into extended warranty on my Colorado by the finance guy that you talk to after the sales guy. Two thousand dollars over the life of the loan then a hundred dollar copay if you use it. I have a couple things I could take it in for but would just rather live with it. Once they tear your shit apart it is never the same. Dealers are just as fucked up as the company. There's two things that are impossible to find today. A good car dealer and a good doctor. Can't wait to try out Toyota.

Cool, what's ure count lol?

 

[GoetsTalon]

2000 Z71 Silverado. ABS box went out during the 3/36 so no money. Brake lines rusted out over the abs box should have been recalled. Cost was around $800 to replace. Lost first gear after warranty expired. 2k for a rebuild. 2018 Colorado tranny shudder around 36k band aid fix from GM. Having issues with the computer screen that I can live with. The truck gets good reviews for being reliable except for the transmission issue so I'm rolling the dice and holding on to it for now. I'd have to get into the paperwork and see all the shit done to the 08 Impala.

 

[5Cent]

2000 Z71 Silverado. ABS box went out during the 3/36 so no money. Brake lines rusted out over the abs box should have been recalled. Cost was around $800 to replace. Lost first gear after warranty expired. 2k for a rebuild. 2018 Colorado tranny shudder around 36k band aid fix from GM. Having issues with the computer screen that I can live with. The truck gets good reviews for being reliable except for the transmission issue so I'm rolling the dice and holding on to it for now. I'd have to get into the paperwork and see all the shit done to the 08 Impala.

So 2-0, or 1-1 b/c you paid $ out of pocket for the brake lines on the 2000 Silverado?

Or, 0-2, b/c you paid $ out of pocket on the '18 Colorado?

I'll try to use pictures for any future thread instructions/asks, lol.

 

[GoetsTalon]

No need for pics but maybe send some to GM to help them out. I feel bad for Jim that bought the truck of his dreams and can't even get a date when they can fix it. They don't take care of there customers period.

 

[5Cent]

No need for pics but maybe send some to GM to help them out. I feel bad for Jim that bought the truck of his dreams and can't even get a date when they can fix it. They don't take care of there customers period.

Noted, again I'm not qualified in that arena and don't know how a hard downshift can be put into a picture but I'll ponder it.

So 2-0, or 1-1 b/c you paid $ out of pocket for the brake lines on the 2000 Silverado?

Or, 0-2, b/c you paid $ out of pocket on the '18 Colorado?

Your data points will help paint the picture on the thread attempt, per your last sentence.

 

[Jackalope]

You don't need data points to make a decision. They all suck, some more than others, especially post covid. Buy a Toyota and whatever small problem you have then just know they would likely be worse with anything else. That is unless you buy a 2022-2023 turbo Tundra then enjoy your brand-new engine courtesy of Toyota.

I've had quite a few vehicles from. Nissan, Toyota, Ford, and Chevy. The GM products were by far the worst. It's not things like warranty parts because let's face it 3 year 36k is shit. It is all the other stuff that's a problem which is designed to barely outlast the factory warranty. U-joints, Hubs, Alternators and starters, shocks, painted cheap plastic interior shit that cips off after a few years, LED lights in the radio and knobs that burn out. The list goes on. Anywhere they could save a penny by using a cheaper part they would.

 

[5Cent]

You don't need data points to make a decision. They all suck, some more than others, especially post covid. Buy a Toyota and whatever small problem you have then just know they would likely be worse with anything else. That is unless you buy a 2022-2023 turbo Tundra then enjoy your brand-new engine courtesy of Toyota.

I've had quite a few vehicles from. Nissan, Toyota, Ford, and Chevy. The GM products were by far the worst. It's not things like warranty parts because let's face it 3 year 36k is shit. It is all the other stuff that's a problem which is designed to barely outlast the factory warranty. U-joints, Hubs, Alternators and starters, shocks, painted cheap plastic interior shit that cips off after a few years, LED lights in the radio and knobs that burn out. The list goes on. Anywhere they could save a penny by using a cheaper part they would.

So, Joe, you have a count to add?

I'll copy your sentiment above when I get to 2024 in the applicable thread. I'll never get the image and sound of a Caddy CTS flying down the stone roads of Woodbury out of my head, only to hear a few hours later your bitch about the HVAC buttons indicators wearing off....priceless!!

We'll assume GT is 2-0 above:

21-1 (10 GM, 5 Ford, 4 Yota, 2 Dodge : 1 GM)

 

[Big_Holla]

You don't need data points to make a decision. They all suck, some more than others, especially post covid. Buy a Toyota and whatever small problem you have then just know they would likely be worse with anything else. That is unless you buy a 2022-2023 turbo Tundra then enjoy your brand-new engine courtesy of Toyota.

I've had quite a few vehicles from. Nissan, Toyota, Ford, and Chevy. The GM products were by far the worst. It's not things like warranty parts because let's face it 3 year 36k is shit. It is all the other stuff that's a problem which is designed to barely outlast the factory warranty. U-joints, Hubs, Alternators and starters, shocks, painted cheap plastic interior shit that cips off after a few years, LED lights in the radio and knobs that burn out. The list goes on. Anywhere they could save a penny by using a cheaper part they would.

 

[Isaacorps]

 

[5Cent]

View attachment 197528

Did you have some qualifying data to add lol?

 

[Isaacorps]

Did you have some qualifying data to add lol?

Nope, just showing myself out

 

[jagermeister]

2008 Chevy Cruze - OEM + Extended Warranties
- 2 replaced water pumps under OEM warranty... $0 out of pocket cost
- 1 replaced water pump under extended warranty... $0 out of pocket cost

2012 Ford F150 STX 4x4 - OEM Warranty
- Oblong #8 cylinder, full long block replacement at 40K miles... $0 out of pocket cost + free loaner vehicle from dealer

2024 Chevy Silverado 2500HD LT - OEM + Extended Warranties
- Hard downshift to 3rd gear, replacement valve body on backorder... $0 out of pocket cost (assumed)

Count: 3, $0 paid

 

[5Cent]

Updated:

22-1 (10 GM, 6 Ford, 4 Yota, 2 Dodge : 1 GM)

 

[5Cent]

JB, any updates on the valve train parts timing or did it help if installed?

 

[jagermeister]

JB, any updates on the valve train parts timing or did it help if installed?

Yessir. Sorry, I must’ve updated the other thread. Dealer called a couple 2-3 months ago and said the replacement valve body was in. Took my truck in for service, was provided a loaner Silverado for no charge, and by the end of the day the service was complete. Since then (knock on wood) the transmission has shifted smooth as butter at all temperature ranges.

I’ve since had the truck in for my second (and last) free oil change, when they also performed a software update. Again, provided a free loaner vehicle. Right now I’m sitting just shy of 10k miles on her. Very happy with the truck and very satisfied with my dealer and their service department.