Got to send a Big Atta Boy out to Hawke Optics. Friend had one that the Protective Cap was stuck on the Elevation Turret. He twisted real hard on it and broke the turret out of the scope. Hawke was called and they immediately asked for the scope to be returned. With no questions asked (Except that if he would like an upgrade, he could get one for only the price difference). Yesterday (5 days later) he received a brand new scope that had additional flip-up lens covers. No questions...... just satisfaction.
Nice to see such good customer service.
Nice to see such good customer service.