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Product Issues.

"J"

Git Off My Lawn
Supporting Member
58,765
288
North Carolina
Ordered a 296 piece Craftsman mechanic tool set a couple weeks ago from Lowe’s. They were having a flash sale for $149. Still haven’t seen it. FedEx shows it’s still at Lowe’s says label created. Lowe’s says their system says out for delivery. Lowe’s called Friday and said they reshipped it and I would have it by Monday. Nope not yet. Same exact thing. Lowe’s says it is on the truck for delivery and FEdex says Lowe’s printed the label but FedEx never picked up package. Who the fugg knows. I just want the tools. 🤣
FedEx sucks. Especially their weekend drivers. They’ll mark shit delivered so the heat doesn’t come down on them and then pawn it off on the regular driver. We’ve had it happen numerous times.
UPS pawns their delivery on to USPS and that’s a whole different fucked up scenario….
 

Jackalope

Dignitary Member
Staff member
39,062
274
FedEx sucks. Especially their weekend drivers. They’ll mark shit delivered so the heat doesn’t come down on them and then pawn it off on the regular driver. We’ve had it happen numerous times.
UPS pawns their delivery on to USPS and that’s a whole different fucked up scenario….

It leaves the regular driver holding the bag for delivery but the actual reason they do it is to cheat the delivery management system. They all do it even the weekday drivers.

They have to make a certain number of deliveries in a day that the system calculates they're capable of based on the route. If they don't meet the delivery goals they get a negative score. So they mark them delivered and leave them on the truck for tomorrow. What they don't understand is if they're constantly meeting the goals, the system WILL add more packages to the truck. It's just a poorly designed package management system.

Now Amazon is geo fenced. They have to physically be close to the house before they can mark it delivered on their handheld. I met the Amazon driver out of the yard one day to get the package from her. She had to walk all the way up to the house before it would let her check it delivered and she had to take a picture of it on the porch.
 

RedCloud

Super Moderator
Super Mod
17,433
207
North Central Ohio
I remember factory vehicle batteries that lasted 8-10 years. Now they last 3-5 and off the shelf only last 2-3 years. Pretty sad but reality is that there's nothing we can do about it. Manufacturers know we have to have them and they get by with the cheapest materials and then they keep the fastest people regardless of their accuracy. QC departments aren't any better as they have a quota to hit as well. Long gone are the days of pride and quality. It's all about quantity now. Unless it's a safety recall issue..Good luck getting them to even acknowledge an email complaining about the product. They'll bounce you around to this department or that one in hopes you'll just give up and move on. Most warranties are a joke and they always have some underlying loophole so they don't have to cover it. Really sad that it's getting to this point. Add in low workforce numbers and the fact they get rid of the better person and keep the worst of the bunch. Hits everything from sourcing materials to the store that sells the product. UPS & FEDEX dump packages on USPS for the last mile delivery if they get behind. Track idle time as well as left turns and how often they back up the truck.

The world needs a reset button to go back about 50+ years.
 

Jamie

Senior Member
5,952
177
Ohio
Those are all legitimate“first world” problems. 🤣

We all have them, have always had them. The difference is that you all have reached that place in life when you have had you fill of it because you are getting old, or in some cases already are. Just gets worse. Accept it and stay off my lawn!!!
 

Tipmoose

Well-Known Member
Supporting Member
3,027
97
Grove City
Beats the fuck out of sleeping on a thatch cot on a dirt floor, hoping I can hunt or catch my food for the day or go dumpster diving. After I haul my water and shit in a hole in the ground.....fuck sake lol!

Some of you never grew up on food stamps and it shows.....
I don't think having an expectation of quality reflects on one's upbringing.

If I'm sleeping on a thatch cot and it falls apart 5x faster than it used to, I'm still gonna be pissed.

Accepting mediocrity is a choice.
 

5Cent

Dignitary Member
Supporting Member
12,811
238
North Central Ohio
I don't think having an expectation of quality reflects on one's upbringing.

If I'm sleeping on a thatch cot and it falls apart 5x faster than it used to, I'm still gonna be pissed.

Accepting mediocrity is a choice.

Interesting thought. I always thought below was a good way of explaining it. So maybe not just upbringing, but the whole sha-bang. It influences your purchasing decisions (brands), based on expectations.

https://news.mit.edu/2019/how-expectation-influences-perception-0715#:~:text=For decades%2C research has shown,based on similar past experiences.
 
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5Cent

Dignitary Member
Supporting Member
12,811
238
North Central Ohio
Just because things cost more doesn't mean you buying better quality. Also manufacturers make cheaper disposable crap because it is what the market demands.

Exactly, we're just shooting ourselves in the foot. We're not willing to spend 2wks pay for a high quality washing machine like back in the day. It was built to last and we paid for it. New materials, new designs, new consumer expectations (based off prior beliefs🤔) all drove us to a disposable world. We lead the pack I'm pretty sure in this arena. Whole damn globe is based off the American economy.
 

Clay Showalter

Southern member northern landowner
6,769
145
Guilford County
Exactly, we're just shooting ourselves in the foot. We're not willing to spend 2wks pay for a high quality washing machine like back in the day. It was built to last and we paid for it. New materials, new designs, new consumer expectations (based off prior beliefs🤔) all drove us to a disposable world. We lead the pack I'm pretty sure in this arena. Whole damn globe is based off the American economy.
Remember fix it shops? There used to a local electronics repair shop, he has closed up, cheaper to replace than fix.
 

Stressless

Active Member
2,414
85
Keene, OH
Those are all legitimate“first world” problems. 🤣

We all have them, have always had them. The difference is that you all have reached that place in life when you have had you fill of it because you are getting old, or in some cases already are. Just gets worse. Accept it and stay off my lawn!!!
419732639_10160935293452226_3727281098230329275_n.jpg
 

Jackalope

Dignitary Member
Staff member
39,062
274
Absolutely. It pisses my gf off terribly, but my dad taught me to always buy the best quality you can afford. No matter what it is: hunting gear, tools, clothing, appliances. That advice served me well.

The problem is expensive no longer means quality. Most times today expensive correlates to an invaluable trait like popularity or status item. Look at Stanley cups, yeti coolers as an example. I'm finding more often than not there is a sweet spot around 30% below average consumer price of an American brand company. For example I have a Joerid vacuum sealer. It cost around $40 and has lasted 3x longer than the last Food Saver I had which was around $110.

What's happened is despite Chinas reputation for cheap plastic crap they are actually capable of making quality products. It's the American corporation that has demanded manufacturing cuts of Chinese producers to make a cheaper product. Previously a US company would design a product and work with a Chinese factory to produce it. Now more often than not they simply go to China and pick out an off the shelf demo product from the factory, insist on their name being placed on it, and insist on a price per unit them mark it up 400%+. The factory makes it crappier to meet the price per unit demand. US corporations want this because they need to maximize profit to the fullest extent possible to to appease shareholders and large corporate overhead. In days gone by this was acceptable as the only point of purchase for the consumer were brick and mortar places like Wal-Mart. American Corporations controlled the access to consumers. That's not the case anymore with places like Amazon and Wal-Mart online. Chinese factories have realized they can produce a better product at 60% of the cost and sell directly to consumers on Amazon and Wal-mart online. They negate the shipping time issue by sending large shipments to fulfilment warehouses here in the states. The end result is China is cutting out the middleman Corporation by producing a better product at a cheaper price.