Well. Calling Thompson Center Arms/Smith Wesson turned into a chunk of time this morning. Although scoped currently, my Omega purchased in 2006 has been a great gun. Last night I took a walk into the woods with it in the last hour of shooting light. While looking at it while on stand I noticed that the front fixed fiber optic sight was damaged with most of the green tube broken off and the small metal part that holds it was damaged TOO... Bummed, I made a mental note to order another one that evening.
I looked all over and could not find the part anywhere. Lots of red ones but my factory set-up was green on the front blade and red on the rear. New front one (in red were running around $20.00. So I call customer service, 15 min on hold and I hang up. Call back, another 15 and when someone did finally pick up from the cheesy muzak, I was cut off when they transferred me. Errrrrrrrrrrrrrrrrrr
One last try but this time I used the speaker phone and went on searching some more.
Finally, "David" picked up. After explaining my issue and telling him even the new catalog showed a green FO sight. He put me on hold for a few min. but came back saying the green and red sights were now reversed since moving the factory to a Smith and Wesson factory location. He had a few people on a list that wanted green replacements anyway so here was his fix;
He would send me a new, FREE front sight with the red in it. When the Green ones came in he would send me the green fiber tube Free as well. All I have to do is knock the red one out, slide the green one in and hold a Bic lighter to it for a bit.
Guess it all worked out after all. Free parts for a 6 year old gun. I was expecting to have to buy the parts.
I looked all over and could not find the part anywhere. Lots of red ones but my factory set-up was green on the front blade and red on the rear. New front one (in red were running around $20.00. So I call customer service, 15 min on hold and I hang up. Call back, another 15 and when someone did finally pick up from the cheesy muzak, I was cut off when they transferred me. Errrrrrrrrrrrrrrrrrr
One last try but this time I used the speaker phone and went on searching some more.
Finally, "David" picked up. After explaining my issue and telling him even the new catalog showed a green FO sight. He put me on hold for a few min. but came back saying the green and red sights were now reversed since moving the factory to a Smith and Wesson factory location. He had a few people on a list that wanted green replacements anyway so here was his fix;
He would send me a new, FREE front sight with the red in it. When the Green ones came in he would send me the green fiber tube Free as well. All I have to do is knock the red one out, slide the green one in and hold a Bic lighter to it for a bit.
Guess it all worked out after all. Free parts for a 6 year old gun. I was expecting to have to buy the parts.