I purchased a Primos Vision blind back in March and got to use it twice before the corner zipper failed. The first hunt I struggled to get it zipped and the second hunt it failed so when I got home I called Primos customer service and spoke with Renee Carter, and let me just say that she was very understanding and made it very simple to fixing my issue. I sent it back 8 days ago and she contacted me today via email and gave me a tracking number on the shipment of my new blind. Primos customer gets an A+ from me.:smiley_clap: